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Booking courses should be done by phone, online, email or in person. Courses cannot be booked without paying the full fee.

Cancellations and Refund Policy

Instructor-led live online virtual and physical classroom courses need a minimum number of learners to go ahead and will be cancelled by us if too few bookings are made. We reserve the right to amend or cancel courses, change course location and substitute tutors. We aim to give at least 3 days notice if a course is to be cancelled. If we cancel a course you have the option of transferring to another batch or course if available, or have a full refund. We will not be liable for any losses arising as a consequence of any modification or cancellation of courses other than the course cost.

You may cancel your booking 2 weeks prior to the course start date and be entitled to get a full refund less an administrative charge of £20. If you cancel your place within 2 weeks you will not be entitled to get a refund.

If you unfortunately cannot attend a course on the day due to sickness you must contact us to let us know a minimum of 1 hour prior to your start time preferably by calling us or by email, we will allow you to transfer on to another date free of charge. We may ask you to provide us any document to proof of your sickness. Failure to aware us, you will be charged £50 to transfer on to another date. No refunds will be provided in this case.

No refund will be provided for not attending a course without discussing with us.


You can transfer to another course up to 2 weeks prior to the course start. There is a £10 charge for each transfer. You may transfer your place to another suitable student up to one week before the course start date. This must be done in writing.

Advertised Tutors and Courses

There will be times where the advertised tutor will not be available to run the course. This could be due to sickness, other professional engagements or un-forseen circumstances and the course date could be changed. If any student is unable to attend on the new course date, he/she will be provided full refund.

Changes to course content may occur without notice, primarily this is to benefit the student.