Course Content
- Getting Started with Microsoft Outlook
- Introduction to Microsoft Outlook
- Setting Up Microsoft Outlook
- Navigating the Outlook Interface
- Configuring Your Email Account
- Sending and Receiving Emails
- Composing and Formatting Emails
- Managing Incoming Emails
- Organizing Your Inbox
- Working with Attachments
- Managing Contacts and Calendars
- Working with Contacts
- Using the Calendar
- Tasks and Reminders
- Advanced Email Features
- Email Rules and Automation
- Junk Mail and Spam Management
- Using Templates and Signatures
- Outlook Settings and Customisation
- Customising the Outlook Interface
- Managing Account Settings
- Syncing Outlook Across Devices
Course Dates, Prices & Enrolment
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Note: Online classes are usually delivered through Zoom video conferencing.
Frequently Asked Questions
Do I need prior Microsoft Outlook experience for this course?
No prior experience with Microsoft Outlook is required. This course is designed for beginners who want to learn how to use Outlook effectively for email and productivity tasks.
What will I learn in this course?
You will learn how to use Microsoft Outlook for managing emails, calendars, contacts, tasks, reminders, email organisation, automation, and productivity.
Will I learn how to send and manage emails?
Yes, the course covers composing and formatting emails, managing incoming emails, organising inboxes, and working with attachments.
Will I learn how to use the Outlook calendar?
Yes, participants will learn how to schedule appointments, manage calendars, create reminders, and organise meetings using Outlook.
Will I learn how to manage contacts and tasks?
Yes, the course includes creating and managing contacts, organising tasks, and using reminders to improve productivity and time management.
Does this course cover email rules and automation?
Yes, participants will learn how to create email rules, automate inbox management, and organise emails more efficiently.
Will I learn how to create email signatures and templates?
Yes, the course covers creating email signatures and using templates to improve communication and save time.
Will I learn how to manage spam and junk emails?
Yes, the course includes junk mail and spam management techniques to help keep your inbox organised and secure.
What software do I need for the course?
You will need Microsoft Outlook installed on your computer or access to Outlook through Microsoft 365.
Do I need Microsoft 365 for this course?
Microsoft 365 is not mandatory, but access to Microsoft Outlook is required. Most modern desktop and Microsoft 365 versions of Outlook are suitable for the course.
Will there be practical exercises during the course?
Yes, the course includes practical hands-on exercises to help participants build confidence using Outlook in real-world scenarios.
Can this course help improve workplace productivity?
Yes, Microsoft Outlook is widely used in professional environments for communication, scheduling, and task management. This course helps improve organisational and productivity skills.
How is the course delivered?
The course is instructor-led and can be attended live online, in person at our London training centre, or delivered on-site at your organisation for corporate training.
Will I receive a certificate after completing the course?
Yes, participants will receive a certificate of completion after successfully finishing the course.
What can I learn after completing this course?
After completing this course, you can progress to more advanced Microsoft Office, productivity, administration, or business communication courses.