English & Digital Skills for the Workplace

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Course Content

Module 1: English for the Digital Workplace

• Introducing yourself and talking about your skills and experience
• Common workplace and technology vocabulary
• Understanding simple workplace instructions
• Asking and answering workplace questions
• Asking for help and clarification
• Using computers to support English learning

Module 2: Writing Clearly at Work

• Writing clear and simple workplace sentences
• Common grammar, spelling and punctuation
• Using appropriate workplace vocabulary
• Writing short messages, notes and instructions
• Creating and formatting workplace documents using Microsoft Word
• Checking and improving written communication

Module 3: Professional Email & Online Communication

• Understanding the structure of a professional email
• Writing clear email subject lines
• Starting and ending emails appropriately
• Making requests and responding politely
• Writing and replying to workplace emails using Microsoft Outlook
• Communicating professionally through workplace messaging

Module 4: Speaking, Listening & Online Meetings

• Speaking confidently with colleagues and customers
• Listening to and following workplace instructions
• Asking someone to repeat or explain information
• Telephone and workplace conversation practice
• Participating in online meetings
• Communicating using Microsoft Teams and Zoom

Module 5: English & Digital Skills for Job Applications

• Understanding common language used in job adverts
• Identifying skills and requirements in job descriptions
• Describing your skills, education and work experience
• Creating and improving a CV using Microsoft Word
• Writing a simple cover letter or supporting statement
• Completing online job applications

Module 6: Job Interviews & AI-Supported English Practice

• Understanding common job interview questions
• Talking about your skills, experience and career goals
• Giving clear and appropriate answers
• Practising common workplace and interview conversations
• Using AI tools to check and improve written English
• Using AI to practise vocabulary, workplace conversations and interview questions
• Understanding how to use AI responsibly without becoming dependent on it

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Course Dates, Prices & Enrolment