Practical AI skills for professionals and teams. No programming, AI or technical background required.
The course introduces the fundamentals of Artificial Intelligence, including a simple overview of Machine Learning and Generative AI, before focusing on practical applications of modern AI assistants. Participants will learn how to use AI for writing, research, document analysis, communication, data-related tasks, problem-solving and everyday productivity.
Learners will also develop effective prompting techniques, explore AI-assisted workflows and automation, and understand important considerations around accuracy, privacy, security and responsible AI use.
Who is this course for?
This course is suitable for professionals who want to use AI to improve productivity and support everyday workplace tasks, including:
- Managers and team leaders
- Administrators and office professionals
- Data and business analysts
- HR and recruitment professionals
- Marketing and communications teams
- Finance and accounting professionals
- Sales and customer service teams
- Project and operations professionals
- Researchers and consultants
- Business owners and self-employed professionals
It is also suitable for organisations looking to introduce practical AI skills across teams without requiring employees to learn programming.