Regular Price: £240
Batch Price: From £192 📅 View Dates & Prices

Course Overview

AI for the Workplace is a practical, instructor-led course designed to help professionals understand and use Artificial Intelligence effectively in everyday work. No programming or previous AI experience is required.

The course introduces the fundamentals of AI, including Machine Learning, Deep Learning and Generative AI, before focusing on practical applications of modern AI assistants. Participants will learn how to use AI for writing, research, document analysis, communication, data-related tasks, problem-solving and productivity.

Learners will also develop effective prompting techniques, explore AI-assisted workflows and automation, and understand important considerations around accuracy, privacy, security and responsible AI use.

Who is this course for?

This course is suitable for professionals who want to use AI to improve productivity and support everyday workplace tasks, including:

Managers and team leaders
Administrators and office professionals
Data and business analysts
HR and recruitment professionals
Marketing and communications teams
Finance and accounting professionals
Sales and customer service teams
Project and operations professionals
Researchers and consultants
Business owners and self-employed professionals

It is also suitable for organisations looking to introduce practical AI skills across teams without requiring employees to learn programming.

Requirements

No previous AI knowledge is required.
No programming experience is required.
Basic computer and internet skills are recommended.
Participants should be comfortable using common workplace applications, such as Microsoft Word, Excel, Outlook, PowerPoint, Teams or similar office and communication tools.
Access to an AI assistant, such as ChatGPT, Microsoft Copilot, Google Gemini or a similar Generative AI tool, is recommended for practical exercises.

Course Content

Module 1: AI Fundamentals for the Workplace

What Artificial Intelligence (AI) is
Examples of AI used in everyday life and the workplace
Understanding AI, Machine Learning and Deep Learning
Predictive AI vs Generative AI
What Large Language Models (LLMs) are
Text, image and multimodal AI
Strengths and limitations of AI
The importance of human review and oversight

Module 2: Generative AI & AI Assistants

Understanding Generative AI and how it is used at work
Working with AI assistants such as ChatGPT, Microsoft Copilot and Google Gemini
Using AI for questions, ideas, explanations and workplace tasks
Understanding how AI-generated responses are produced
Recognising hallucinations and inaccurate information
Asking follow-up questions to improve responses
Reviewing and refining AI-generated content
Choosing suitable tasks for AI assistance

Module 3: Prompting for Workplace Tasks

Understanding what makes an effective prompt
Providing clear context and background information
Defining the task and expected outcome
Adding requirements and constraints
Specifying the required output format
Using examples to improve AI responses
Refining prompts through follow-up instructions
Creating reusable prompt templates for workplace tasks

Module 4: Using AI for Everyday Work

Writing and improving professional emails
Creating reports, proposals and business documents
Summarising documents and extracting key information
Preparing meeting agendas, notes and action points
Creating presentation outlines and content
Using AI for research and information gathering
Comparing information, options and ideas
Supporting customer service, HR, administration and marketing tasks
Rewriting content for different audiences and tones

Module 5: AI for Data, Productivity & Automation

Using AI to understand tables and business data
Asking AI to explain trends, patterns and possible insights
Using AI to assist with Microsoft Excel formulas
Using AI to help explain or create SQL queries
Using AI to support Power BI and reporting tasks
Identifying repetitive workplace tasks suitable for AI assistance
Designing simple AI-assisted workflows
Understanding the difference between AI assistants and AI agents
Introduction to AI-powered knowledge assistants and organisational documents
Understanding Retrieval-Augmented Generation (RAG) at a basic level

Module 6: Responsible AI & Practical Workplace Workshop

Understanding privacy, confidentiality and data protection when using AI
Knowing what information should not be entered into public AI tools
Understanding copyright and intellectual property considerations
Recognising bias, misinformation and unreliable AI outputs
Checking facts, sources and AI-generated information
Understanding organisational AI policies and responsible use
Knowing when human approval and oversight are required
Completing practical AI exercises based on workplace scenarios
Identifying tasks in your own role where AI could improve productivity
Creating a personal AI Workplace Action Plan

Course Dates, Prices & Enrolment

All Training Physical Classes Virtual Classes

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Online Training using Zoom

19 Oct 2026 - 23 Oct 2026

Mon, Wed & Fri
03:00 PM - 05:00 PM BT

£192 £240

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Note: Online classes are usually delivered through Zoom video conferencing.

AI for the Workplace

Course Overview

Who is this course for?

Requirements

Course Content

Module 1: AI Fundamentals for the Workplace

Module 2: Generative AI & AI Assistants

Module 3: Prompting for Workplace Tasks

Module 4: Using AI for Everyday Work

Module 5: AI for Data, Productivity & Automation

Module 6: Responsible AI & Practical Workplace Workshop

Course Dates, Prices & Enrolment

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